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Consultative committee

Crédit Agricole S.A. set up in 2003 a Consultative Committee to help the company communicate as effectively as possible with its retail shareholders.
The Consultative Committee comprises 12 shareholders who are representative of Crédit Agricole S.A.’s individual investor base.

Geographical origin of the members

Geographical origin of committee members
Geographical origin of committee members

Meetings and tasks

The Consultative Committee meets three or four times a year to give feedback and suggestions on all communications channels, events and messages aimed at retail shareholders. The Committee gives feedback and

  • suggestions on all communications channels, events and messages aimed at retail shareholders, including the Annual Report, the Shareholders’ Guide, the Investor & Shareholder Information website, and the Letter to Shareholders. The Committee also comments on the schedules for meetings, conferences and visits planned by the Shareholders’ Club. As a general rule, it provides feedback on all types of information aimed at retail shareholders.
  • participates in the preparations for General Meetings. The Committee explains the resolutions submitted for approval by shareholders, comments on the objectives and implications of these resolutions, and reviews the voting procedures.

The first meetings took place in September 2003, February 2004 then in May 2004 for the Annual General Meeting.

Minutes of last meetings

On 9 September 2014, the Consultative Committee representing Crédit Agricole S.A. retail shareholders met at the headquarters of Uni-Éditions, Crédit Agricole Group's press subsidiary, in the 15th arrondissement of Paris. The Committee members were welcomed by Véronique Faujour, Chief Executive of Uni-Éditions, Pascal Roulleau, Head of Business Development and Human Resources, and Jean-Luc Samani, Head of Sales & Marketing. They gave a presentation of Uni-Éditions and its growth outlook before inviting Committee members to visit the editorial premises and talk with Ignace Manca, Editor-in-Chief. Later, Vincent Buchart, Head of Individual Shareholder Relations, commented on results for the first half of 2014. The day ended with a report on the results of a survey on communications with the Consultative Committee.
Uni-Éditions, Crédit Agricole S.A.'s press subsidiary, is now the fifth largest magazine publisher in France and is one of the most profitable companies in its sector (source: Precepta, Xerfi research, September 2013). With a staff of 120 people and revenue of 87.5 million euros, it publishes eleven magazines which all aim to provide practical information, expertise, culture and affinity with the reader. Dossier Familial is the leading French monthly with a readership of 1,066,000. Its other version, I comme Info, also has a readership of 245,000. Détente Jardin and Maison Créative lead the home and gardens sector with a readership of 300,000 and 284,000 respectively. Régal, which sells 182,000 copies, is also a leader in good food magazines. Santé Magazine is still the widest-read monthly for women with a readership of almost 4 million. Détours en France reached a readership of 107,000 in 2013. Within the space of a few years, Uni-Éditions has become a leading player in the press industry with more than 2.5 million customers. Click on the link for information about its various publications http://www.uni-editions.com

On September 5th 2013, the Consultative committe met in the Head office of Crédit Agricole CIB, was situated in Paris-La-Défense. After the visit of the Consultative committee of the trading floor, Bertrand Hugonet, General Secretary of CACIB, presented the main post-crisis stakes and the plan of adaptation of the Corporate and Investment Banking of the Crédit Agricole Group. During the lunch, discussions took place with Paul De Leusse, Deputy Chief Executive Officer of CACIB, on the regulatory and economic news headlines. In the afternoon, Vincent Buchart, manager of the individual shareholders commented the  first half results 2013. Discussions on the shareholding of Crédit Agricole S.A. and expectations expressed by the members Consultative committee ended this day.

On 28 February 2013, continuing their meetings with Crédit Agricole S.A.’s various specialised businesses, the members of Crédit Agricole S.A.’s Consultative Committee with retail shareholders were welcomed by Jean-Christophe Kiren, Head of Group Payment, at the Saint-Quentin-en-Yvelines site for a presentation of the division’s strategic priorities and units before attending a demonstration of the fight against fraud and bank cybercrime and finding out about Crédit Agricole Cards & Payments’ test banking machine and POS installations. Managers from Group Payment units; Bernard Noël, CEO of CA-CP, Stéphane Valois, deputy to the CEO of CA Paiement, Yves Perrachon, Head of Operations at CA-CP, Narinda You, General Secretary of CA Paiement, Jean-Luc Pothet, General Secretary of CA-CP presented the outlook and strategic priorities for 2013. Philippe Maherault, CA-CP’s head of banking machine systems and projects impacting pre-production presented the new version of the banking machines, POS systems and in particular the contactless payment process.

On 11 September 2012, the Consultative Committee met to Montrouge to examine the results of the first half of the year 2012 with Vincent Buchart, Head of the Relations Individual Shareholders. The committee's members were able to exchange on proposals of evolutions concerning the guide of the shareholder, the annual report ( iPad version), the E-newsletter,  Actionaria, and the toll-free number. During the lunch, an discussion took place with Jean-Paul Betbèze, Head of Economic Research of Crédit Agricole S.A., on the world economic environment and financial. The works continued in the afternoon with a presentation of Amundi, asset management subsidiary held in 75 % by the Crédit Agricole Group, by Jean-Paul Mazoyer, Deputy Chief Executive Officer.

On 22 May 2012, the Consultative Committee met following the AGM in Paris.

On 28 February 2012, the consultative committee met in Montrouge to examine with Denis Kleiber, Head of Financial Communication at Crédit Agricole S.A., fourth quarter and full year 2011 results, followed by a discussion with Bernard Delpit, Group CFO. The meeting continued in the afternoon with a presentation by Bertrand Patillet, deputy CEO of CA Cheuvreux (corporate and investment banking subsidiary) about CA Cheuvreux and the plan to combine it with CLSA.

On 17 January 2012, the liaison committee met in Montrouge to examine the consequences of theadjustment plan announced by Crédit Agricole S.A. on 14 December 2011 with Denis Kleiber (Head of Financial Communication), and to review individual shareholder relations activities in 2011. The committee's members then held discussions with Jean-Marie Sander, Chairman of Crédit Agricole S.A., andJoseph d’Auzay, Corporate Secretary of Crédit Agricole S.A.
The meeting continued in the afternoon with Jérôme Courcier, Head of CSR within Crédit Agricole S.A.'s Sustainable Development Department, making a presentation concerning FReD (Fides, Respect et Demeter), the CSR co-ordinationand improvement approach used within the Credit Agricole group.

On 12 September 2011, the Liaison Committee met to review 2011 first-half results 2011, current news concerning the Group and tools for communication with retail shareholders. Committee members then engaged in a discussion with Michel Mathieu, Deputy Chief Executive Officer of Crédit Agricole S.A.
Work continued during the afternoon, with a presentation of Crédit Agricole Immobilier by Guy Bernfeld, Chief Executive of Crédit Agricole Immobilier.

On 18 May 2011, the Consultative Committee met following the AGM in Strasbourg.

On 23 March 2011, the Liaison Committee met at the Montrouge facility to review current Group news pertaining to retail shareholders (online voting, preferential dividend, the new Club newsletter, recruitment of some committee members, etc.). Bertrand Badré, Group Chief Financial Officer, then presented Crédit Agricole S.A.'s medium-term plan, "Commitment 2014". This was followed by discussions among the Committee members.
Work continued during the afternoon, with a presentation of BforBank by Dominique Bonnet, BforBank's Head of Strategy and Development.

On 5 January 2011, the Liaison Committee met to examine the latest developments concerning the Group and review its investor relations publications and events (newsletter, guide, schedule of meetings with shareholders, etc.). Joseph d’Auzay, General Secretary of Crédit Agricole S.A., then presented the 2010 Group Project, after which Committee members were able to have a discussion with Jean-Paul Chifflet, Chief Executive Officer of Crédit Agricole S.A.
Work continued during the afternoon, with a presentation of financial services for institutional clients by Guillaume Fromont, a member of CACEIS’ Executive Committee, and a session on the issuer services given by Jean-Michel Desmarest, Chief Executive Officer of CACEIS Corporate Trust.