Crédit Agricole S.A. set up in 2003 a Consultative Committee to help the company communicate as effectively as possible with its retail shareholders.
The Consultative Committee comprises 12 shareholders who are representative of Crédit Agricole S.A.’s individual investor base.
Geographical origin of the members
Meetings and tasks
The Consultative Committee meets three or four times a year to give feedback and suggestions on all communications channels, events and messages aimed at retail shareholders. The Committee gives feedback and
- suggestions on all communications channels, events and messages aimed at retail shareholders, including the Annual Report, the Shareholders’ Guide, the Investor & Shareholder Information website, and the Letter to Shareholders. The Committee also comments on the schedules for meetings, conferences and visits planned by the Shareholders’ Club. As a general rule, it provides feedback on all types of information aimed at retail shareholders.
- participates in the preparations for General Meetings. The Committee explains the resolutions submitted for approval by shareholders, comments on the objectives and implications of these resolutions, and reviews the voting procedures.
The first meetings took place in September 2003, February 2004 then in May 2004 for the Annual General Meeting.
Minutes of last meetings
On 28 February 2013, continuing their meetings with Crédit Agricole S.A.’s various specialised businesses, the members of Crédit Agricole S.A.’s Consultative Committee with retail shareholders were welcomed by Jean-Christophe Kiren, Head of Group Payment, at the Saint-Quentin-en-Yvelines site for a presentation of the division’s strategic priorities and units before attending a demonstration of the fight against fraud and bank cybercrime and finding out about Crédit Agricole Cards & Payments’ test banking machine and POS installations. Managers from Group Payment units; Bernard Noël, CEO of CA-CP, Stéphane Valois, deputy to the CEO of CA Paiement, Yves Perrachon, Head of Operations at CA-CP, Narinda You, General Secretary of CA Paiement, Jean-Luc Pothet, General Secretary of CA-CP presented the outlook and strategic priorities for 2013. Philippe Maherault, CA-CP’s head of banking machine systems and projects impacting pre-production presented the new version of the banking machines, POS systems and in particular the contactless payment process.
On 11 September 2012, the Consultative Committee met to Montrouge to examine the results of the first half of the year 2012 with Vincent Buchart, Head of the Relations Individual Shareholders. The committee's members were able to exchange on proposals of evolutions concerning the guide of the shareholder, the annual report ( iPad version), the E-newsletter, Actionaria, and the toll-free number. During the lunch, an discussion took place with Jean-Paul Betbèze, Head of Economic Research of Crédit Agricole S.A., on the world economic environment and financial. The works continued in the afternoon with a presentation of Amundi, asset management subsidiary held in 75 % by the Crédit Agricole Group, by Jean-Paul Mazoyer, Deputy Chief Executive Officer.
On 22 May 2012, the Consultative Committee met following the AGM in Paris.
On 28 February 2012, the consultative committee met in Montrouge to examine with Denis Kleiber, Head of Financial Communication at Crédit Agricole S.A., fourth quarter and full year 2011 results, followed by a discussion with Bernard Delpit, Group CFO. The meeting continued in the afternoon with a presentation by Bertrand Patillet, deputy CEO of CA Cheuvreux (corporate and investment banking subsidiary) about CA Cheuvreux and the plan to combine it with CLSA.
On 17 January 2012, the liaison committee met in Montrouge to examine the consequences of theadjustment plan announced by Crédit Agricole S.A. on 14 December 2011 with Denis Kleiber (Head of Financial Communication), and to review individual shareholder relations activities in 2011. The committee's members then held discussions with Jean-Marie Sander, Chairman of Crédit Agricole S.A., andJoseph d’Auzay, Corporate Secretary of Crédit Agricole S.A.
The meeting continued in the afternoon with Jérôme Courcier, Head of CSR within Crédit Agricole S.A.'s Sustainable Development Department, making a presentation concerning FReD (Fides, Respect et Demeter), the CSR co-ordinationand improvement approach used within the Credit Agricole group.
On 12 September 2011, the Liaison Committee met to review 2011 first-half results 2011, current news concerning the Group and tools for communication with retail shareholders. Committee members then engaged in a discussion with Michel Mathieu, Deputy Chief Executive Officer of Crédit Agricole S.A.
Work continued during the afternoon, with a presentation of Crédit Agricole Immobilier by Guy Bernfeld, Chief Executive of Crédit Agricole Immobilier.
On 18 May 2011, the Consultative Committee met following the AGM in Strasbourg.
On 23 March 2011, the Liaison Committee met at the Montrouge facility to review current Group news pertaining to retail shareholders (online voting, preferential dividend, the new Club newsletter, recruitment of some committee members, etc.). Bertrand Badré, Group Chief Financial Officer, then presented Crédit Agricole S.A.'s medium-term plan, "Commitment 2014". This was followed by discussions among the Committee members.
Work continued during the afternoon, with a presentation of BforBank by Dominique Bonnet, BforBank's Head of Strategy and Development.
On 5 January 2011, the Liaison Committee met to examine the latest developments concerning the Group and review its investor relations publications and events (newsletter, guide, schedule of meetings with shareholders, etc.). Joseph d’Auzay, General Secretary of Crédit Agricole S.A., then presented the 2010 Group Project, after which Committee members were able to have a discussion with Jean-Paul Chifflet, Chief Executive Officer of Crédit Agricole S.A.
Work continued during the afternoon, with a presentation of financial services for institutional clients by Guillaume Fromont, a member of CACEIS’ Executive Committee, and a session on the issuer services given by Jean-Michel Desmarest, Chief Executive Officer of CACEIS Corporate Trust.