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Our Values

For over a century, The Crédit Agricole Group has been a major player in the economy, a pioneer in banking innovation, and a model of local customer service. Since 1861, it's been a Group gathering men and women sharing a sense of solidarity based on a system of mutual insurance.
Present in all areas of finance, The Crédit Agricole Group is now one of the leading actors in the European banking sector. With more than 150,000 employees in over 50 countries, its ambition is to be a European banking and insurance leader on a global level, in full compliance with the principles of the United Nations Global Compact and the Charter of Diversity.
Given our cooperative and mutualist grassroots, we choose to carry out our business activities around three key core values: proximity, ethical advice and helpfulness; that is why we believe we are the Bank of Common Sense.

  • Local presence: The leading financier of the French economy and deeply rooted in France and internationally, we work with our territories and customers on a long-term basis, helping them to grow by bringing them all our expertise.
  • Advice: Understanding a customer hinges on listening, loyalty and transparency. We strive to build trusting relations with our customers and provide them with the most relevant advice day in day out.
  • Usefulness: As a key player in the banking sector, we want our work to be useful day-to-day and serve our territories, our customers and society over the long term. We seek to provide solutions to future issues, including in energy savings and the environment, health and aging, agriculture and agrifood, and housing.
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