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FReD an original CSR approach

Acting together as a committed and responsible Group


At the heart of the strategy of Crédit Agricole SA, corporate social responsibility (CSR) is now embodied in a process of participatory and evolutionary progress, called FReD.

FRED Vrédit Agricole

The objective is to involve the entities, stimulate initiatives, and build up the Group’s sustainable development policies in collaboration with each business lines.

FReD has two interlocking aims:

  • Provide the entities with a common framework that allows them to determine and formalize their own CSR policies;
  • Assess the Group’s social performance.

13 entities of Crédit Agricole SA Group are involved in FReD : Amundi, CACEIS, Crédit Agricole Assurances, Crédit Agricole Corporate and Investment Bank, Crédit Agricole Consumer Finance, Crédit Agricole Immobilier, Crédit Agricole Leasing & Factoring, Crédit Agricole Private Banking - with Crédit Agricole Indosuez Private Banking, Crédit Agricole Luxembourg, Crédit Agricole Suisse and CFM Monaco - Cariparma, Crédit Agricole S.A., LCL, Pôle Paiement Groupe and Uni-Éditions. Since 2011, over 400 projects FReD have been completed.
A number of retail bank subsidiaries abroad are currently testing the implementation of FReD (Crédit Agricole Bank Polska, Crédit du Maroc, Crédit Agricole Egypt).

The average assessment of the progress made by each entity will be used to construct a FReD Index, which measures the Crédit Agricole S.A. Group’s social performance. The index will have an impact on senior management compensation throughout the Group, in the same way as operating income, thus demonstrating the strategic importance of CSR policy.

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Understand how FReD works 
Learn about FReD initial’s results
Find out about  the 3 pillars and the 19 commitments
FReD’s videos