• Size up
  • Size down
  • Share this page
  • Print

Understanding how FReD works

FReD is based on the three sets of standards established by the business lines (i.e. the three CSR pillars: economic, social and environmental) to create a framework for their entities’ actions:

  • FIDES for the economic segment ;
  • RESPECT for the social segment ;
  • DEMETER for the environmental segment.

Each of these themes is associated with 19 commitments. Entities must choose five areas for each set of standards and organise at least 15 projects.

FIDES : 6 commitments to strengthen trust

  • Protect customers’ interests
  • Develop products and services which integrate social and societal concerns
  • Facilitate access to products and services by largest number
  • Establish responsible suppliers and subcontractors relations
  • Build up dialogue with stakeholders
  • Be ethic in business and operations


RESPECT: 7 commitments to benefit people and our ecosystem

  • Act in line with the Group’s values and cultures
  • Encourage staff’s development and employability
  • Promote quality of life at work
  • Promote economic, social and cultural development in local areas
  • Promote our social commitments to suppliers and other external stakeholders
  • Promote staff participation and social dialogue
  • Ensure equity and promote diversity


DEMETER: 6 commitments to protect the environment

  • Develop “green” products and services (indirect impacts)
  • Encourage green innovation in our industrial production (direct impacts)
  • Control our direct environmental footprint and preserve the nature
  • Build up dialogue with stakeholders
  • Consider environmental factors in purchasing processes
  • Formalise policies and processes which integrate environmental factors in our activities

Action plans are drawn up once the priorities have been set. To be operational, they must have five characteristics: a governance structure, a deadline, a budget, an indicator, and quantified targets. FReD is more than just a support tool; it is also a yardstick designed to assess and monitor the progress of each project. Action plans are divided into five stages to simplify progress assessment


One progress point is earned when the plan moves to the next level. Because FReD was conceived to be objective, it assesses progress rather than absolute values. Year after year, the average of each entity’s self-assessments will be used to compute the Group’s overall progress on the FReD Index.

Find out about the 19 commitments