Crédit Agricole S.A. develops close relationships with its shareholders, both private shareholders and institutional investors, based on continuous dialogue and transparency.
Shareholders
Permanent contact with private shareholders
Crédit Agricole S.A. has close ties with its 1.5 million private shareholders. The investor relations department - set up in December 2001 at the time of the IPO - is managed by a team of five people and provides a freephone number with voice server, a website, a quarterly newsletter and a shareholder guide, as well as organising 25 meetings each year. The 12 members of the liaison committee meet three times a year to offer their advice in these areas.
A widely accessible shareholders' club
Open to all shareholders with at least 50 registered or bearer shares, the shareholders' club currently has 120,000 members who receive the shareholders' newsletter and are able to attend meetings to discuss issues relating to the economic situation and management of their assets. Crédit Agricole S.A.'s executive officers attend three times a year to present the Group's strategy to shareholders.
Close relationships with institutional investors
Managed by a dedicated team, financial communications meetings and major events for institutional investors are accompanied by road shows and conferences. Visits to the head office and subsidiaries are also organised, as well as themed meetings to provide information about the Group's strategy and results.

shareholders information meeting, Pau, June 2007.


