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Crédit Agricole in Serbia

Crédit Agricole Srbija is an all-purpose bank with a network of 80 branches (in 2018) in Serbia. It serves personal, small business and corporate customers.

 

Serbie

  • Credit Agricole Srbija (CAS)

    Crédit Agricole Serbia has been present in Serbia since 2005. The bank is developing on targeted activities and select customer segments (mainly agri-agro) in a very competitive market.

     

    With 876 employees servicing 268,000 customers, CA Serbia is the 1st bank in car loan financing, 2nd in agri-business financing, and one of the leaders in housing loans.

  • Strategic approach

     

    Challenges

    • Be among the 10 best banks in Serbia
    • Grow market share in target segments by broadening its digital banking offering and developing a high-performance CRM tool
    • Become the reference bank in targeted markets by attracting high added value customers
    • Increase internal efficiency and improve the customer experience while maintaining strong and effective risk management systems,
    • Capitalize on strong, Agri-Agro positions, through synergy with Group expertise to assert leadership

     

     

    MTP “Energy 2020”

    Crédit Agricole Serbia’s medium-term strategic plan "Energy 2020" is the result of an association between Crédit Agricole Group's 100-year-old banking experience and best practices developed on the local market. The main objective is to enable secure and selected development and growth, through a highly competitive approach.

    This strategy is based on three fundamental priorities: 

    • Sustainable and organic growth, in select segments, supported by team expertise and the digitalization process;
    • A simpler and more modern bank, in order to facilitate customers' daily lives, driven by excellence in relationships;
    • Improved productivity and profitability via a multi-channel approach.

     

  • Governance

    Organisation

     

    Crédit Agricole Serbia management

    • Carlos De Cordoue - President of the Executive Board

     

    BPI Supervision

    • Stanislas Ribes - Head of BPI Supervision & Control
    • Philippe Leonnard - Supervision Head, Serbia

     

  • Key economic indicators

    Data

    France

    Serbia

    Currency

    EUR

    RSD

    Population (in millions)

    67.18

    7.00

    Population growth rate

    0.3

    -0.4

    Nominal GDP (in USD billions)

    2.930

    42

    Real GDP growth, annual

    2.0

    1.8

    Nominal GDP growth

    2.8

    4.8

    GDP per inhabitant, current USD

    42,420

    6,052

    Inflation rate

    1.2

    3.0

    Unemployment

    9.1

    15

    Household savings rate

    14.3

    15.4

    Budget deficit/GDP

    -2.9

    0.2

    source : ECO / Crédit Agricole S.A (Data at end 2017)

     

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