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  • 2010/01/12
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Paris, 12 January 2010 - Crédit Agricole Assurances is taking the growth of its business to a new level with the formation of Crédit Agricole Assurances Gestion, Informatique et Services (Caagis). The new company amalgamates the IT, back office and support functions of GIE Attica and the Information Systems Division (DSI) of Predica, the Group's life insurance arm.

Equally owned by Crédit Agricole Assurances (CAA) and the Crédit Agricole Regional Banks, Caagis will support the growth of CAA, its subsidiaries and partners1 in France and worldwide by providing IT support and insurance-specific services.

Caagis will optimise the IT processes of CAA and its partners by pooling investments in information systems and providing a powerful IT and back-office platform. It meets the need to upscale and pool resources and to deliver high quality and efficient services to the CAA group. Headed by Bernard Michel, CAA has become the leading bancassurer in France.


Raphaël Appert2 has been appointed Chairman of Caagis, and Pierre Guillemet3 is its Chief Executive Officer. The new entity has two business areas: information systems, headed by Renaud Hilleret, which handles relations with insurers; and administration and management, headed by Ronan Favennec, in charge of back office activities and relations with Crédit Agricole Group banks.

Caagis employs 450 people at its sites in Paris and Vaison-la-Romaine.



1 Crédit Agricole Assurances, Predica, Pacifica, Crédit Agricole Creditor Insurance, Crédit Agricole Regional Banks, LCL, Dolcéa Vie and CAMCA.

2 Raphael Appert began his career in 1983 in the Crédit Agricole sales network in Reims. In 1992 he was appointed Head of Marketing and Commercial Efficiency. In 1995, he joined Crédit Agricole's Sarthe Regional Bank as Head of the Commercial Network before moving to the Anjou et Maine Regional Bank in 1998 as Head of Finance and Marketing. In January 2002 he was appointed Deputy CEO of Crédit Agricole's Centre-Est Regional Bank. On 1 November 2005 he became CEO of Crédit Agricole's Val de France Regional Bank. On 1 January 2010 he was appointed Chairman of Caagis and CEO of Crédit Agricole's Centre-Est Regional Bank. Raphael Appert is a graduate of EDHEC.

3 Pierre Guillemet began his career in 1980 at CIC Paris. He joined Crédit Agricole Group in 1985, starting at SCT Brunoy, a Crédit Agricole subsidiary specialised in back office and IT services, where he was successively Head of IT (1986-1993), Deputy CEO (1993-2000) and CEO (2000-2002). In 2002 he became CEO of Euro Securities Partners SAS, a joint subsidiary of BNP Paribas and Crédit Agricole. In 2005 Pierre Guillemet joined Calyon as Head of IT and Bank Processing. In 2008 he became Head of Group Information Systems and Technology at Crédit Agricole S.A before joining Crédit Agricole Assurances as Head of Group Information Systems in 2009. Pierre Guillemet graduated from Ecole Centrale Paris in 1980.

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