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  • 2010/07/13
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Predica’s Corporate Market Department obtains ISO 9001:2008 certification

Paris, 25 May 2010

Predica’s Corporate Market Department obtains ISO 9001:2008 certification

The Corporate Market Department of Predica, a Crédit Agricole Assurances subsidiary, has obtained ISO 9001:2008 certification from AFNOR following the rollout of a quality management system for savings and collective retirement plans.

The certification validates the Corporate Market Department’s decision to implement analysis tools and indicators aimed at strengthening quality management and risk control, with a view to increasing the satisfaction of its clients, including small- and medium-size companies and industries and key accounts.

Predica obtained initial ISO 9001 certification in December 2009 at its Customer Quality Department, demonstrating its aim to continuously improve quality and operating performance for the benefit of its clients.
Predica’s Corporate Market Department at 31/12/2009 :

  • Collective retirement and personal protection
  • €400 million in premiums
  • Ranked 7th in the market
  • More than 6,000 company clients
  • 60,000 people covered

About Crédit Agricole Assurances
The Group is now the French leader in bancassurance and second for insurance in terms of premium income. Crédit Agricole Assurances handles all the Group’s French and foreign insurance activities.
Crédit Agricole Assurances was established in January 2009, and comprises Predica, a life insurer, Pacifica, specialised in non-life insurance, Caci for creditor insurance, the international insurance activity, and Crédit Agricole Assurances Gestion, Informatique et Services (Caagis), formed on 1 January 2010.

Key figures for Crédit Agricole Assurances (at 31 December 2009)

€25.9 billion in premiums
€203 billion in underwriting reserves
€846 million in net income, Group share
2,700 employees


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