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Crédit Agricole CIB and Village by CA help employees' ideas grow
22 May 2018
Crédit Agricole CIB employee Gautier Sartorius developed a web portal that analyses public information feeds related to a given subject. In just one click, PanOptes lets you retrieve the most recent and relevant information about a customer. To push his idea further, Gautier received support from IDEA, the CACIB innovation programme, which provides a start-up-type approach for each step in the innovation's life-cycle. The project also benefited from the expertise of Village by CA Paris, and especially from the diagnostics and advice of the Sapient Razorfish digital agency. In late 2017, a first release of PanOptes was rolled out to every user of CACIB's CRM* system. An enriched version was deployed at the first quarter 2018. Other Crédit Agricole entities are considering using it. Watch Gautier and Thomas (Village by CA Paris) tell you about it.
* Customer Relationship Management