LCL certified again
AFNOR Certification, the leading French certification authority, has once again renewed LCL's ISO 9001 certification for its business payments processing business. The renewal of this certification for the twelfth year running testifies to LCL's commitment to serving its customers. This international standard defines an organisation and management framework for providing services that meet customer and regulatory requirements. It is based on eight principles: customer focus, involvement of the management and employees, procedural approach, etc.