A member of the United Nations Global Compact since 2003, Crédit Agricole S.A. has made social dialogue one of the foundations of its social pact and included it in the human pillar of the Group's "Ambitions 2022" project.
Employee representation bodies
The Group attaches great importance to the development and maintenance of a rich social dialogue via Group and local bodies.
- Social dialogue at the Group level is embodied by two institutions across Crédit Agricole S.A. and the Regional Banks:
The purpose of these works councils is to deal with Group-wide issues, covering the economic, social and financial dimensions. They have been established by collective agreements at the group level.
In addition, there is a specific body within the Crédit Agricole S.A. group: the Consultative Committee, which appoints the Group's trade union representatives, whose purpose is to strengthen local social dialogue.
- Finally, two complementary bodies, resulting from the GPEC group agreement of the 6th of july 2021, are specifically dedicated to the issue of employment and skills:
- Social dialogue also takes place at the level of Group entities, through exchanges with the social and economic committees (SEC) and their various commissions, as well as in negotiations with the trade unions. It should be noted that 100% of employees in France are covered by a collective agreement.
The International Framework Agreement (IFA)
As an extension of its adoption to the Global Deal, and as part of the strengthened social pact included in the Group's Human project, an International Framework Agreement was signed on the 1st of January 2021 with UNI Global Union, the international trade union federation for the private services sector.
This 3-year agreement:
- reaffirms a number of fundamental human rights (anti-discrimination, gender equality, health, quality of life at work, working environment, the prevention of and fight against moral and sexual harassment)
- promotes trade union rights and social dialogue
- is committed to persons with disabilities by providing for an action plan within each entity
- introduces, as from 1 January 2021, 16 weeks of paid maternity leave
- and provides for a review of the Group's current benefit schemes.
The Group's regularly reiterated belief is that transparent and responsible social dialogue at company level is the best way to strengthen mutual trust between management and employees and to support change.
The signing of the international framework agreement illustrates this conviction and provides that in the event of restructuring, a social dialogue will be initiated in order to seek socially responsible solutions.
The Group agreement on the career path of employee representatives
The quality of social dialogue is a factor in the balance of social relations that promote the development and performance of the entities. In order to encourage this over the long term and to support our social partners in the performance of their duties, Crédit Agricole S.A. signed an open-ended agreement on the career path of employee representatives on 8 March 2019.
This agreement provides for several types of action to promote commitment to staff representation, a Group-wide standardised system for career management and interviews, and special monitoring of compensation.