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Voluntary actor in its own transformation

Concerned about its own social and environmental impacts, and aware of its duty to set an example, the Crédit Agricole SA Group, thanks to its CSR strategy, has been measuring its direct environmental footprint for many years and continually implementing action plans aimed at to reduce it, as well as carbon offset actions for irreducible emissions.
Also aware of the major stake represented by the impacts linked to its investments and financing, the Group is one of the few banks to measure its indirect carbon footprint, despite the absence of a standardized methodology, and has been for nearly 10 years.

Illustration page RSE du groupe Crédit Agricole - Acteur volontaire de sa propre transformation

A company that is a voluntary actor in its own transformation

The Group also has a duty to set an example with regard to its direct social and environmental impacts. In the social field, the Group endeavors to make its employees accountable to take account of its external stakeholders by ensuring the ethics of its practices and respect for human rights.



The control or reduction of the direct impacts of the Group is expressed in particular through:

  • its responsible purchasing policy, implemented within the Group for many years. It aims to meet the expectations of its suppliers but also to prevent all risks relating to human rights, child labor or even environmental impacts that may occur throughout its value chain. The responsible purchasing policy is integrated into the vigilance plan;
  • its policy of controlling its direct environmental footprint, the main objectives of which, given its tertiary activity, are to reduce its energy consumption and promote the circular economy.



Responsible purchasing

The Purchasing teams play an essential role in supporting stakeholders, particularly suppliers and businesses. They help take social and environmental issues into account in our organizations. For example, employment in the regions, the integration of people far from employment, diversity, the reduction of energy consumption, the purchase of eco-designed products are subjects monitored, day by day, by the Group through its ambitious Responsible Purchasing policy. The Purchasing teams also have a strong responsibility towards their suppliers since they are vectors of innovation and best market practices.

The Purchasing teams contribute to the Group's “Ambitions 2022” Strategic Plan by defining the business plan on their business line and by involving its stakeholders, suppliers and internal specifiers, in order to achieve Responsible Purchasing, that is to say say, aware of the impacts generated by their purchases, whether economic, environmental or social. The Crédit Agricole Group has thus adopted a Responsible Purchasing policy, in order to meet the major challenges of tomorrow in its territories and contribute to the overall performance of the company. It is also part of the Group's Ethics Charter. This policy was co-constructed with the entities of the Group and the Regional Banks. Each Group Chief Executive Officer has made a commitment to his / her scope by signing this policy. The Responsible Purchasing policy is aimed at all employees, actors in the purchasing process and our suppliers.



The Responsible Purchasing policy is embodied in an action plan that is directly linked to the three Ambitions 2022 Projects:


Customers / Suppliers Project

ensure responsible behavior in the supplier relationship

Human Project

A purchasing business line that is changing and developing its teams

Societal Project

integrate environmental and societal aspects into purchasing

Environmental footprint

In terms of organization, the CSR Manager of the Group Purchasing Department of Crédit Agricole S.A. coordinates Responsible Purchasing and the “Supplier Relations and Responsible Purchasing” label with the Purchasing Department Directors and CSR correspondents within the entities. A seminar is held every year with purchasing managers from the business line from all the entities in order to build the CSR action plan. The Purchasing Management Committee, which oversees the CSR performance of suppliers, reviews CSR issues related to the label and the duty of vigilance on a quarterly basis. A dashboard on the main purchasing CSR indicators common to all Group entities (including the Regional Banks) has been validated by the Crédit Agricole Group Purchasing Management Committee and will be rolled out in 2020.


  • strengthen mutual knowledge between companies and suppliers and develop a culture of listening;
  • ensure financial fairness towards our suppliers;
  • contribute to the development of the territory.

The Responsible Purchasing Charter bringing together Crédit Agricole S.A.'s main commitments in terms of responsible purchasing was reviewed in 2017 and is attached to all supplier contracts. It is based on reciprocal commitments based on the fundamental principles of the United Nations Global Compact. A clause on respect for human rights, environmental protection and the fight against corruption has been added to the contracts since 2018.



Direct environmental footprint

In addition to climate change, our planet is subject to multiple degradations linked to human activities: overexploitation of natural resources, starting with water and the increase in the costs of access to drinking water, air pollution, water and land linked to transport, industrial and agricultural activities, soil waterproofing, loss of biodiversity with the consequences of disrupting our ecosystems and risks to food security. Our economy and our consumption patterns generate an abundance of waste and in this area, the accumulation of plastic, especially in the oceans, is of particular concern.

Our production models must move from “disposable” and planned obsolescence to eco-design and an economy of more durable goods. This is the meaning of the choices made on the sites where the Group is located and the eco-friendly campaigns regularly carried out within the Group's entities. With a view to continuous improvement and beyond controlling its direct carbon footprint, the Crédit Agricole Group is pursuing its policy of reducing its direct environmental impacts, those linked to its operation as well as to the production of the products it produces. it manufactures or has manufactured, such as material means of payment (checks and bank cards in particular).



Control of the direct and indirect carbon footprint

After the implementation of several actions such as the use of 100% renewable electricity for all of its French sites, Crédit Agricole SA has committed to reducing its greenhouse gas emissions by 15%. greenhouse (GHG), including energy (in terms of square meters) and transport (in terms of FTEs) over the period 2016-2020. To do this, each Group entity has put in place action plans to reduce the energy consumption of its buildings and data centers, as well as the carbon footprint of its employees' journeys. These action plans have borne fruit since scope 1 and scope 2 GHG emissions decreased by 7% and 5% respectively between 2018 and 2019.


Since 2007, energy consumption has been monitored within all Agricole S.A. entities in France and internationally.

Action plans are put in place within the Group (such as eco-friendly actions) in order to reduce this energy consumption.

Tableau RSE - Consommations du groupe Crédit Agricole de 2017 à 2018

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The Group measures its emissions due to business travel each year in order to monitor their development.

The indicators relate to business travel by train and plane.

Tableau RSE - Emissions du groupe Crédit Agricole de 2017 à 2019

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In addition, for the part of Scope 3 related to GHG emissions from financing and investments made by Crédit Agricole, the Group has been implementing since 2011 a methodology for quantifying greenhouse gas (GHG) emissions called financed. by a financial institution, developed at its request by the Finance and Sustainable Development Chair of Paris-Dauphine and the École Polytechnique. This innovative methodology called P9XCA has been recommended since 2014 for finance and investment banks by the sector guide for the financial sector “Realization of a greenhouse gas emissions report” published by the Environment Agency and energy management, the Observatory for corporate social responsibility and the Bilan Carbone association.

It allows the Group to estimate, without multiple counting, the order of magnitude of the financed emissions and to determine a sectoral and geographic mapping of these. Greenhouse gas emissions are allocated to economic players according to their ability (and their economic interest) to reduce them according to an allocation qualified “by issue” as opposed to the usual allocation “by scope”. The estimated emissions linked to the Group's investments and financing (scope 3) have increased significantly since the previous calculation (dating from 2018). This increase is mainly due to the sustained growth in the Group's investment and financing outstandings of around 10%, particularly in industrial sectors, but certain methodological adjustments were also made in 2018 in parallel with the revision of the factors of 'program.

To date, Crédit Agricole is one of the few banks in the world to estimate the carbon footprint linked not only to its direct operations, but also to its financing and investment activities.

In addition, since its launch in 2011, the Crédit Agricole group has invested in the Livelihoods Carbon Fund, which seeks to improve the living conditions of rural populations in developing countries through carbon finance. The Livelihoods Carbon Fund is an impact investment fund that finances agroforestry, rural energy and restoration projects of natural ecosystems (particularly mangroves). With a total investment of 45 million euros, the Livelihoods Carbon Fund supports nine large-scale projects in Africa, Asia and Latin America. These projects make it possible to generate carbon credits with high social and environmental value: beyond reducing the carbon footprint of its private investors, the Livelihoods Carbon Fund generates tangible social, economic and environmental impacts for local populations and natural ecosystems.

In 2019, the Group offset 73,005 tonnes of CO2 (emissions linked to energy and transport within the Crédit Agricole S.A. UES, Amundi and Crédit Agricole CIB scope).



1/ CO2 reduction

All the investors and partner companies of Livelihoods must have an ambitious policy of reducing C02 emissions. Carbon offsetting only takes place after this reduction.

2/ Impact

All Livelihoods projects have a positive impact, whether environmental or social, for countries and territories and participate in the fight against climate change.

3/ Large-scale projects

Livelihoods funds offer seed funding to NGOs wishing to implement large-scale projects.

4/ Risk management

Livelihoods is not a commercial organization and does not buy carbon credits to resell them directly to companies. It is a mutual fund created by companies that invest in risky stocks and obtain carbon credits

5/ Long-term projects

Livelihoods funds are a long-term investment vehicle. The contracts are established on the basis of projects spread over 10 or 20 years.

6/ Direct beneficiaries

The value created by the Livelihoods Funds only impacts the territories. Livelihoods owns no land, trees or crops.

Read our Declaration of Extra-Financial Performance

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