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Fight against corruption


The Crédit Agricole Group steps up its policy on the fight against corruption, a cornerstone of its ethical and social commitment.

Supported by the most senior staff, the commitment of the Group’s management bodies led in July 2017 to the Crédit Agricole Group obtaining ISO 37001 certification for its anti-corruption management system. It is the first French bank to comply with this international standard.
It certifies that corruption risks have been correctly identified and analysed, and that the programme adopted by Crédit Agricole is designed in such a way as to limit these risks by implementing international best practice.
This certification demonstrates Crédit Agricole's long-standing commitment to business ethics as a core component of its corporate social responsibility policy.


The certification is the result of long-standing efforts and reflects the Group’s commitment to place compliance and ethics at the heart of its development

Martine Boutinet Group Head of Compliance


Certification BS 10500 - page 1
Certification BS 10500 - page 2
Certification ISO 37001

BS 10500 certification

ISO 37001 certification



With the strengthening of legal requirements on the fight against corruption, Crédit Agricole is building on existing Group measures to supplement its operational procedures and mechanisms. The aim is to protect all Group entities and employees from any behaviour contrary to ethics in general, the risk of corruption in particular, and any lack of probity.

› The Crédit Agricole group renew its ISO 37001 certification with EuroCompliance : https://www.eurocompliance.com/en/groupe-credit-agricole-renouvelle-certification-iso-37001/ 

Zero-tolerance Policy

As a democratic obligation, the fight against corruption at the Crédit Agricole Group is underpinned by a zero-tolerance policy and the implementation of effective measures.
The policy is part of the compliance and financial security programmes rolled out since 2004 with a view to:

  • ensuring transparency and loyalty towards customers;
  • contributing to the integrity of financial markets;
  • preventing reputational risk and the risks of criminal;
  • administrative and disciplinary penalties within its purview; and
  • fighting against money laundering and fraud.

The Group’s anti-corruption system

The system is notably based on:

  • a specific governance system for the fight against corruption;
  • the mapping of corruption risks;
  • an anti-corruption code of conduct;
  • a training and awareness-raising programme for all employees;
  • the strengthening of the protection mechanism for whistleblowers.

An active policy on the prevention of corruption risks

Group employees play a key role in the Group's policy on the fight against corruption. They are duty bound to act in a loyal and responsible manner. They are regularly informed on anti-corruption issues through training courses on appropriate behaviour.

If a Group employee is witness to an attempted or actual act of corruption, they can notify their manager or the company in a confidential and completely secure manner through the whistleblowing system.

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