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Our csr strategy: be an actor of a sustainable society

Building on its desire to integrate CSR into all of its strategy, the Crédit Agricole SA Group adopted in 2019 a company purpose  "To act every day in the interest of our customers and of society.” translated by the new Group Project “Ambitions 2022 ”.

Crédit Agricole S.A. Group is committed to formalize a concordance table linked to the topics of the SASB within its Non-Financial Performance Statement 2021, that will be disclosed in March 2022.

Illustration page RSE du groupe Crédit Agricole - Notre stratégie RSE : être acteur d'une société durable

Act every day in the interest of our customers and society

On the strength of its cooperative and mutualist identity and its long-standing commitment, in 2019 the Group adopted a Raison d'Être which resolutely commits us to "Acting every day in the interest of the client and of society" . As such, 2019 is an important year for the Crédit Agricole Group. It is on this basis, with the desire to anchor its societal utility in all of its activities, businesses and processes that the Group's new project, "Ambitions 2025", has been built. This reflects, through strong objectives, the desire to further contribute to the United Nations Sustainable Development Goals (SDGs). It is in line with the recommendations of the Principles for Responsible Banking (PRB) of the UNEP FI that the Group signed in September 2019.


The Client Project

is based on its model of universal local banking ("for all and in all regions") and on the diversity of its expertise, with the aim of supporting clients over time and better meeting their needs and expectations.

The Human Project

focused on local responsibility, to offer customers permanent access to a trained, independent contact person who acts within a clear delegation framework, with the trust and mutual commitment of employees and the company as a driving force.

The ambition at the heart of the Societal Project: supporting the transition

The success of the ecological transition depends on economic development that promotes social and territorial cohesion. The energy transition must adopt a balanced trajectory that is not implemented to the detriment of the most vulnerable populations, in France and internationally. Around the world, 860 million people still do not have access to energy. Until very recently, coal was considered the cheapest source of energy. This is about to no longer be the case: in a very short time, renewables have become more competitive than coal in most parts of the world. The development of these carbon-free energies that do not affect the quality of the local air must be targeted as a priority. The transition that the Crédit Agricole Group wishes to support must allow populations to have access to clean energy at low cost, in the regions and throughout the world.


Infographie : RSE accompagner la transition

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RSE : illustration environnement éoliennes




A long-term commitment


For more than 20 years, Crédit Agricole has proven its involvement through its various commitments

› Signatory:

  • • United Nations Global Compact then 2003;
  • • Equator Principles since 2003;
  • • Principles of Responsible Investment since 2006;
  • • Diversity charter since 2008;
  • • Responsible purchasing charter since 2010;
  • • Charter for the energy efficiency of tertiary buildings since 2013;
  • • Science Based Targets since 2016;
  • • RE 100 since 2016.







› Participant:

  • • Call for carbon pricing at the initiative of the World Bank group in 2014;
  • • Montreal Carbon Pledge since 2015;
  • • Paris agreement on the climate since the end of 2015;
  • • IIRC (the International Integrated Reporting Council) since 2016 ;
  • • Task Force on Climate Disclosure since 2017 ;
  • • Climate Action 100 + since 2017.

› Co-founder member:

  • • Green Bonds Principles since 2014 ;
  • • Portfolio Decarbonization Coalition since 2014 ;
  • • Mainstreaming Climate Action Within Financial Institutions since 2015 ;
  • • Catalytic Finance Initiative since 2015 ;
  • • French Business Climate Pledge since 2015 ;
  • • Association (Low carbon building) since 2015;
  • • Finance for Tomorrow since 2017.




› Other positions:

  • • Statement on modern slavery since 2017





Recognition of CSR performance by stakeholders


By relying on the FReD share portfolios and all the other actions implemented as part of its CSR strategy, Crédit Agricole S.A. consolidates its overall CSR performance. Its membership in the main socially responsible international indices was confirmed in 2019:

  • Rated A by MSCI (Morgan Stanley Capital International) since September 2017;
  • Rated 63 by Vigeo-Eiris and has been present, since May 2013, in the NYSEEuronext indices;
  • Prime rated by ISS-ESG since December 2015;
  • Has been present for several years in the British FTSE4Good index, confirmed in September 2019.

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