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Management of extra-financial performance with the FReD system

CSR must direct each business of the Crédit Agricole SA Group. This is where the FReD system comes in, which aims on the one hand to encourage each employee to make a commitment, and on the other hand to measure the progress of each entity in terms of impact on society. 

Illustration page RSE du groupe Crédit Agricole - Pilotage de la performance extra-financière avec le dispositif FReD

FReD is Crédit Agricole S.A.'s internal system for monitoring and measuring progress in terms of CSR

It makes it possible to manage CSR issues within the various entities, and to encourage the involvement of managers and all Group employees. Set up in 2012, in 2019 it will become the tool for deploying and steering the societal and environmental commitments made as part of the Group's “Ambitions 2022”. Voluntarily participatory, the approach consists of defining, each year, 12 projects to be implemented within each entity, including nine defined specifically by each entity and three defined at Group level. To be eligible, they must be distributed for a third in each of the three axes (“Fides”, “Respect” and “Demeter”) and diversified in terms of maturity: short term (at one year), medium term (two years ) and long term (three years).




The progress of each project is measured by an index:


set at 1 when it is started, a completed project achieves a score of 4. Each year, the FReD index measures the progress made project by project, by calculating the change in the score between years N and N-1. It is then calculated by entity and then consolidated at Group level. In 2019, 15 entities contributed to this system and, for the seventh consecutive year, Crédit Agricole S.A. published its Group index, which was 1.7 in 2019. FReD is a dynamic system. Two entities have tested the approach this year, with the objective of integrating the official index from 2020. Wishing to make FReD the essential tool for integrating CSR into the heart of businesses, the Group is keen to expand the system for all Crédit Agricole SA entities from 2021.




After audit by a third-party certifier, the results are presented to the Compensation Committee of the Board of Directors and determine the payment of one-third of the deferred variable compensation of Crédit Agricole SA senior executives Integrated in the calculation of the incentive for several entities, FReD also has an impact on the variable compensation of more than 10,000 employees.




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FReD is a great tool for mobilizing employees around the Group's project.

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