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#ACT2028Olivier Gavalda, Chief Executive Officer of Crédit Agricole S.A., explains ACT 2028
2025/11/18
A responsible employer
The Human-centric project
The women and men of Crédit Agricole are central to the success of the Group. In an increasingly digital society, the direct responsibility that accountable employees offer their customers is crucial. The Group places this responsibility at the heart of its Human-centric project.
Acting as the main driver to achieve our organisational, cultural and managerial transformation, the Human-centric Project focuses on accountable teams, i.e. each individual employee is responsible for his or her actions. The Project aims to offer the Group’s customers permanent access to a single contact person, acting with full discretion to provide real value, in line with the Group’s raison d’être: “Working every day in the interest of our customers and society”.
In a constantly changing market environment, the Group, as a responsible employer, ensures equity and promotes diversity with a view to inclusion; develops skills; fosters the quality of work life and guarantees the health and safety of its employees; implements a fair and gender-neutral compensation policy; and upholds active dialogue with employee representatives.
The six building blocks of our HR policy
Attractiveness
Group Crédit Agricole employs over 157,000 people throughout the world. Its capacity to attract talent is reflected in various employer branding rankings:
- LinkedIn Top Companies 2025 (published April 2025): no. 1 employer in France with the best career prospects
- Universum 2023, CSR index for France (published January 2024): no. 1 financial services employer according to recent graduates, recognised for its social and environmental commitments
Crédit Agricole S.A., a major recruiter in 2024:
17, 919
recruitments
4,334
work-study contracts
The Crédit Agricole S.A. recruitment website, For you, everything starts here, gives candidates access to a multi-brand, multi-business and international platform, for an easy and intuitive candidate experience:
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HR policies, charters & agreements
Agreement on the management of skills (GPEC, only in French) (2012)
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Charter on new ways of working (2018)
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Code of Conduct (2021)
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Code of Ethics (2025)
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Corporate Parenthood Charter (2022)
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Diversity Charter (2008)
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Group Employees' Personal Data Protection Charter
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Crédit Agricole Group Charter for the Protection of Personal Data in the area of recruitment
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Global Agreement (UNI Global Union) (2023-2027)
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Group Disability Policy (2022)
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HR policy: Diversity policy (2024)
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HR policy: Employee remuneration policy 2024)
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HR policy: Health, safety & quality of work life policy (2024)
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HR policy: Social dialogue policy (2024)
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Human rights charter (2009)
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Job Mobility Charter (2024)
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Labour indicators, Crédit Agricole S.A. (2024)
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Manifesto for the inclusion in economic life of people with disabilities (2019)
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Potentielles diversity charter (2018)
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UK Modern Slavery Act declaration (2024)
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Women’s Empowerment Principles (WEP) (2022)
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