A Responsible employer
The women and men of Crédit Agricole are central to the success of the Group. In an increasingly digital society, the direct responsibility that a company’s empowered employees can offer its customers is crucial. The Group places this responsibility at the centre of its Human Project.
Our Human project
We have a strong commitment to our employees as a responsible employer:
- to ensure equity and promote diversity with a view to inclusion;
- to improve the quality of work life and guarantee the health and safety of employees;
- to maintain an active dialogue with employee representatives.

The main lever for achieving all our ambitions, the Human project is focused on empowered teams to offer customers ongoing access to a contact person acting in full discretion to provide them with real value.
The 6 axes of the HR policy
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The documentary database: agreements and charters
Corporate Parenting Charter (only in french)
UK modern slavery act
Diversity Charter (only in french)
Human Rights (only in french)
UNI Agreement
Group Disability Policy (only in french)
GPEC Agreement (only in french)
2021 Group social summary
GDPR Charter, 2020 update (only in french)
Code of Ethics
Code of Conduct
Charter on new ways of working (only in french)
“Potentielles” Charter (only in french)
Women's Empowerment Principles
Performance indicators
Find below our MTP tracking indicators