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A Responsible employer

The women and men of Crédit Agricole are central to the success of the Group. In an increasingly digital society, the direct responsibility that a company’s empowered employees can offer its customers is crucial. The Group places this responsibility at the centre of its Human Project.

Our Human project

We have a strong commitment to our employees as a responsible employer:

  • to ensure equity and promote diversity with a view to inclusion;
  • to improve the quality of work life and guarantee the health and safety of employees;
  • to maintain an active dialogue with employee representatives.


The main lever for achieving all our ambitions, the Human project is focused on empowered teams to offer customers ongoing access to a contact person acting in full discretion to provide them with real value.


The 6 axes of the HR policy

Performance indicators

Find below our MTP tracking indicators


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