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Work environment

Health and safety

Safeguarding workplace health

As described in its health, safety and quality of work life policy, Crédit Agricole S.A. offers a working environment that safeguards the health of its employees. To this end, the Group implements actions of prevention, information and support to its employees (free screening and vaccination campaigns, advice on workplace ergonomics, nutrition and stress management, support tailored to employee carers, remote medical consultation service).

Measures to prevent psycho-social risks (freephone numbers, psychological counselling lines accessible 24/7, social workers) are also available, in addition to specific psychological support dedicated to employees with disabilities.


Occupational healthcare

Santé et sécurité

The health and well-being of its employees are a central concern for the Group. To this end, the medical units of Crédit Agricole S.A. carry out a number of information and prevention actions towards employees to contribute to their continued good health (information on preventing and controlling diabetes, flu vaccination campaigns etc.).

Mandatory medical check-ups assess the state of health of the Group’s employees through personalised monitoring, enabling the provision of advice and recommendations to all. An information and prevention check-up is organised upon hiring or an internal mobility, or prior to hiring for positions where employees are exposed to particular risks. These visits are renewed periodically, at least every five years.

Medical check-ups are also planned in connection with sick leave, and an appointment with the occupational doctor may be requested directly at any time by the employee, the employer or the occupational doctor.

Intended for entities present on the Evergreen campus in Montrouge, a remote medical booth complements this healthcare offer for fully confidential video consultations with an independent general practitioner. The measuring instruments and sensors provided in the booth enable the GP to carry out a consultation under the same conditions as an in-person appointment.


Prevention measures

To combat the Covid-19 pandemic, the Group established the rigorous application of health precautions and prevention measures: distribution of face masks and hand sanitiser, specific cleaning, fitting of plexiglass screens where necessary, dedicated communication, adaptation of staff canteens etc.

With the improvement of the health situation, the Covid committee, set up to coordinate the management of the crisis at Group level, was suspended in June 2022. It can be reactivated at any time if the situation warrants it. 

All entities updated their mandatory single occupational risk assessment document (“Document Unique d’Evaluation des Risques”, or DUER) to include occupational risks directly or indirectly linked to Covid-19.


Work-life balance


In June 2022, Crédit Agricole S.A. renewed its commitment towards corporate parenthood, aimed at encouraging a balance between personal and professional life, at creating a favourable environment for employed parents, and at guaranteeing non-discrimination in their professional advancement. By signing this new parenthood charter, Crédit Agricole S.A. reasserts these principles, which were originally signed in 2008. 

Since 1 January 2021, all women of the Group have access to 16 weeks of paid maternity leave, both in France and abroad. As part of its Ambitions 2025 MTP, Crédit Agricole S.A. and its subsidiaries have committed to providing 28-day paid paternity leave. This commitment must be implemented at the latest by 2025 in all entities worldwide. 

The Group also enables parents to adapt their work organisation by implementing more flexibility, in particular through part-time work, telework and organisation of working time.


Social benefits & well-being at work



Eligible employees of member entities enjoy a number of social benefits, including access to day-care and leisure centres, child-minding providers and academic support for children aged 6 to 18, access to sports activities (gyms, sports associations, digital offers), Group banking benefits, access to social housing, health insurance and supplementary health insurance, several subsidised staff canteens, advantages through the works councils of the Group’s entities, and more.






This service offer is intended to contribute, as far as possible, to maintaining a good balance between professional and personal life, in line with the objectives and ambitions of the Group’s Human project.






All Group employees are covered by a teleworking agreement or charter. 


Campuses designed for the well-being of all

Fully aware that a pleasant working environment contributes to the well-being of its employees, the Group has actively brought nature and biodiversity into its various campuses. The sites at Montrouge (known as “Evergreen”) and Saint-Quentin (known as “SQY Park”) have been certified as bird refuges by the French national organisation for the protection of birds (“Refuges LPO”), proving that Crédit Agricole commits to preserving and welcoming local biodiversity. SQY Park, managed by Crédit Agricole Immobilier, is also certified EcoJardin for the ecological management of its park. For its part, the Evergreen campus was one of the first sites in France to obtain the BiodiverCity Life certification, which highlights the concrete actions put in place for a sustainable management of the campus’ green spaces and for raising the awareness of employees onsite. 




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