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Crédit Agricole Group affirms its differentiating culture and is committed to its employees by guaranteeing equity and promoting diversity with a view to inclusion.

Signatory of the diversity charter since 2008, Crédit Agricole S.A. is opposed to all forms of discrimination, particularly those based on age, nationality, ethnic origin, gender, sexual orientation, gender identity or expression, religion, marital sbtatus or disability.

This commitment against discrimination is also included in the International Framework Agreement signed in July 2019.


Crédit Agricole ranks first in the French financial services sector in the Financial Times’ European ranking of “Diversity Leaders 2020”.

Disability policy

Its proactive disability policy implemented since 2005 through a succession of three-year agreements on disability approved by the State representative and signed by Crédit Agricole S.A.’s representative bodies. With its sixth disability agreement for the 2020-2022 period, Crédit Agricole S.A. aims to transition from integration to inclusion by continuing to drive a shift in views on the importance of the diversity of profiles and skills as a factor for cohesion, progress and social and managerial innovation.


2020 key figures: Crédit Agricole S.A.


Employment rate

*of Crédit Agricole S.A.’s workforce in France with disabilities



with disabilities (Crédit Agricole S.A. France scope)



with disabilities on permanent contracts (Crédit Agricole S.A. France scope)

Social inclusion

€3.1 million in financial support to inclusion-related associations in 2020, in France and abroad: Stop Illettrisme, Viens voir mon Taf, Un stage et après, Dons Solidaires, Entourage etc.

Mixed policy

Representation of women on boards and gender equality

Crédit Agricole S.A. Group has been committed to an approach to promote gender equality at work, notably thanks to the signature of agreements on subjects such as equality in recruitment, training, promotion, compensation and work-life balance.

The publication of the gender equality index

The publication of the gender equality index highlights the effectiveness of the actions implemented within the Group, with positive scores between 80 and 99/100 for Crédit Agricole S.A. entities.

Visible results

  • Significant progress in increasing the proportion of women on the Executive Committee of Crédit Agricole S.A., from 6.5% in 2016 to 37.5% on 1 January 2022
  • the Group's constant progress in the ranking of female representation on the decision-making bodies of SBF 120 companies over the last four years: with +46 places gained between 2015 and 2019, the Group has thus entered the Top 50 of this ranking (2020 ranking: 44th)  
  • More than 57% of women promoted in 2020 in France                         

The Group's Human Resources Department organises an annual awareness-raising campaign for employees on the subject of gender equality through Diversity Month and a partnership with Philonomist.


The "Cercle Potentielles", which brings together Crédit Agricole S.A.’s eight existing gender diversity networks in France, was officially launched on 29 June 2018, based on a charter signed jointly by the Cercle Potentielles and Crédit Agricole S.A.'s Executive Management in order to compound the impact of gender diversity initiatives.

Youth Plan

Crédit Agricole is committed to employment and training for young people. “This represents an opportunity for the Group to build our useful and universal bank model alongside them. It is an opportunity to share a common mission with them: working every day in the interest of our customers and society”, Philippe Brassac, Chief Executive Officer of Crédit Agricole S.A.

In 2020, the Crédit Agricole Group became France's leading private employer, with 104,500 employees.  Employment is one of the main concerns of our fellow citizens, especially that of young people. The impact of the health situation on young people is a key issue for our society and its preparation for the future.

The Group has been paying particular attention to this. As a responsible employer, we are collectively committed to welcoming and supporting young people with our Youth Plan.

Plan jeunesse

 The Youth Plan aims to:

  • position ourselves as a vector of opportunities for young people to bridge the gap between education and the professional world
  • promote conditions for the successful integration of young people into the labour market
  • accelerate our commitments and first results in terms of social diversity
  • recruit the talent of tomorrow for an inclusive future

The roll-out of our Youth Plan provides a concrete response to our commitments, by activating various levers to facilitate the professional integration of young people and the development of their talent in order to prepare them for their future careers.

The integration of young people can take various forms, and our youth plan adopts a global approach including different levers towards employment and the development of their talent:

  • providing guidance by welcoming interns from high-priority education network schools 
  • participating in the production of talent through work-study programmes and higher education internships
  • offering opportunities abroad through Corporate Volunteer (VIE) positions 
  • encouraging self-financing for young people and offering professional experience with auxiliary contracts during holidays
  • recruiting on fixed-term and permanent contracts in France and abroad
  • being a representative for the national plan #1jeune1solution: supporting external mobilisation to create virtuous momentum by participating in the national commitment to young people 

In 2021, the health situation has encouraged us to be more creative in supporting young people.


The Group's ambition is to continue its commitment to young people, in particular by helping them find their first job. In this spirit of usefulness embodied by our raison d’être, in 2021 the Youth Plan set up MobiliJeunes for its work-study students and interns in France. This 100% digital event will help young people to prepare for their job search and to discover opportunities within the Group.



1,861 work-study students are currently being trained within Crédit Agricole S.A. In 2020, it was decided to maintain the 2020 work-study recruitment campaign and to generalise remote recruitment during the lockdown period.

Stagiaires et alternants



Observation internships for secondary school students from high-priority education network schools  

Since 2019, and now adapting to the health constraints, the Group has rolled out a global system that enables all entities to mobilise volunteer employees to meet with Year 10 school students (France scope), helping them discover the diversity of professions and providing career guidance. With the support of associations working with schools (Un Stage et Après, Viens Voir mon Taf and Tous en Stage), the Group has designed tailor-made programmes and digital media adapted to a young audience and their concerns (HR workshop, CVs, social networks, job interviews, communications, client negotiation, budgets etc.). Depending on the health constraints, the courses took place face-to-face within the companies and/or at schools or fully remotely during the lockdown periods.

In 2021, 300 secondary school students will benefit from the programme within Crédit Agricole S.A.


The YOUZFUL platform 

For Crédit Agricole, supporting youth employment in the current context is crucial. Youzful is a 100% digital platform dedicated to employment and guidance. In addition to providing a wide range of advice, hundreds of thousands of job offers and events all over France, this free platform – accessible to all – also has the unique feature of putting young people in touch with professionals in their region so that they can exchange directly with them.

Corporate volunteer positions (VIE)

Crédit Agricole S.A. offers VIE (corporate volunteer) contracts at all its international locations and in its various specialised businesses.


VIE positions

were filled in 2020.

For each young person, a solution

1 jeune 1 solution



The Group positions itself as a vector of opportunities for young people, to bridge the gap between education and the professional world. Our Youth Plan reaffirms and demonstrates the Group's role as a responsible employer, actively participating in the inclusion and employment of young people in all regions and in various forms.

With this in mind, on 4 February 2021, Philipe Brassac, Chief Executive Officer of Crédit Agricole S.A., and Thibaut Guilluy, High Commissioner for Employment and Corporate Commitment, signed the agreement formalising the Crédit Agricole Group's commitment to youth employment as part of the plan “1 jeune, 1 solution” -  “for each young person, a solution”.

The Group was chosen, along with five other French companies, for its recognised commitment to youth employment and its ability to bring about a wider collective mobilisation among French companies.



© Sébastien Proust

On the international stage

With more than half of our employees working abroad, and with a presence in 45 countries, Crédit Agricole S.A. has set itself the challenge of creating more internationally diverse talent pools. A target of 20% of "international" succession plans by 2022 has been set, and this criterion has been integrated into the management indicators of our Human Project.


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