Since 2019, a model embodied by our Raison d’être and Group Project.
WORKING EVERY DAY IN THE INTEREST OF OUR CUSTOMERS AND SOCIETY
Crédit Agricole aims to be a trusted partner to all its customers
- Its solid position and the diversity of its expertise enable it to offer all its customers ongoing support on a daily basis and for their projects in life, in particular by helping them to guard against uncertainties and to plan for the long-term
- Crédit Agricole is committed to seeking out and protecting its customers’ interests in all it does. It advises them with transparency, loyalty and pedagogy
- It places human responsibility at the heart of its model: it is providing its customers with the best technological practices, while guaranteeing them access to competent, available local teams responsible for all aspects of the customer relationship
Proud of its cooperative & mutual-banking identity, Crédit Agricole draws on a governance representing its customers
- It is committed to supporting its regions, by supporting the economy, entrepreneurship and innovation in France and abroad
- It takes intentional action in societal and environment fields by supporting progress and transformations
- It serves everyone: from the poorest to the wealthiest households, from local professionals to large international corporates
See also:
2025 Medium-Term Plan:
• See the 2025 Ambitions press release of Crédit Agricole S.A.
• Access to the live of the investor day "2025 Ambitions"
• Download Crédit Agricole S.A.'s 2025 Ambitions presentation
• Read the document "MTP Digest"
2022 MTP:
• Our strategic positioning (2022 MTP)
• Our vision (2022 MTP)