Group news / Crédit Agricole CIB and CACEIS base their respective operations platforms in Montreal

WORKING EVERY DAY
IN THE INTEREST OF OUR
CUSTOMERS AND SOCIETY

Wednesday 3 April 2024

Crédit Agricole CIB and CACEIS base their respective operations platforms in Montreal

Following a steady growth of Crédit Agricole CIB business activities in the Americas and CACEIS’ acquisition of Royal Bank of Canada Investor Services (RBC IS) European activities, both entities have decided to set up their respective operations platforms in Montreal, Quebec.

This decision is underpinned in particular by a desire to boost operational efficiency and handle the increase in the number of transactions completed and services delivered in the Americas region, capitalising on the convenience of the time zone and on the ease of access to a diverse and competitive talent pool. Both entities will be based on the same premises.

Crédit Agricole CIB’s platform, called Crédit Agricole Services & Operations, will eventually have all support functions represented. Meanwhile, CACEIS will manage legacy business currently being transferred from Toronto as well as business recently acquired from RBC on behalf of North American customers, under a “follow-the-sun” model.

Both entities should be fully operational in Montreal by Q3 2024.

* The Follow the Sun model consists in application of processes over different time zones when a company has head offices in multiple countries.

Denis Piard has been elected Chairman of Crédit Agricole Lorraine by the Regional Bank’s elective council. As Chairman of the Nancy Local Bank since 2018, he joined the Board of Directors of the Regional Bank in 2019 and became Vice-Chairman thereof in 2021. Having trained as a hydraulic and mechanical engineer (Ecole INP), he is also a dairy production operator. He replaces Claude Vivenot who served as Chairman from 2021 to 2024.

Find out more

As a Green Partner at the 14^th CSR and Sustainable Development Forum, Crédit Agricole Egypt took center stage in the "Sustainability Practices in the Local Market" session showcasing our expertise in promoting sustainability practices within the banking sector in Egypt. Crédit Agricole Egypt shared real-life examples of its key sustainability initiatives, including societal projects as a cornerstone of the Mid-Term Plan "Ambitions 2025”, LEED certified Head Office generating green power, saving 550,000 kilograms of CO₂ emissions annually.

Relatively few people know basic first aid. To remedy this, Crédit Agricole Centre Ouest has decided to organise “Life-saving techniques” training sessions in a new format: held in the branches, each session has a mixed audience of customers, directors and employees. This training is also being offered to staff at the Limoges and Châteauroux head offices. An initiative that is fully aligned with the Group’s societal and mutualist values.

Video

To better protect customers, CA-Chèques launched its Premium Fraud offering for all 39 Regional Banks on 2 April. This service complements existing arrangements by strengthening fraud detection and prevention for new customer onboarding, sensitive customers and small businesses with the GDR* Chèque tool and for cheques issued by customers for amounts of €10,000 or more.
With €45 million-worth of fraud averted in 2023, CA-Chèques and CA Payment Services are leaders in detecting cheque fraud in France. The new offering is expected to result in the detection of an additional €14.5 million worth of fraud.

* GDR is a risk management tool created by CA Payment Services to detect fraud at Crédit Agricole, in collaboration with the Payment Methods User Hub and CA-TS.

PODCAST

How Compliance can help address societal challenges. In this 6^th and final episode in the Compliance podcast series “Et si on vous parlait en toute simplicité”, Jean Meplomb, Deputy Head of the Crédit Agricole S.A. Group Compliance Division, looks at the role of compliance in today’s society and explains the challenges it will face in the future.

Listen

FARM

Transition(s) programme

Textiles, leather, medicinal plants, essential oils... All of these products are used as part of our daily lives and they have one thing in common: the farmers who produce them.
Watch the 6^th episode of Transition(s), the FARM* programme dedicated to these agricultural sectors worldwide, on YouTube.

* Fondation pour l’Agriculture et la Ruralité dans le Monde (Foundation for World Agriculture and Rurality), supported by Crédit Agricole

Recording

VIDEO

What is the AI Act, the EU's upcoming regulation on artificial intelligence?

The aim of this regulation is to ensure that AI systems are safe and compliant with human rights and European values, while supporting innovation. It sets out different risk levels for people and defines the associated obligations.

Unanimously endorsed by the members of the Council of the European Union and then by the European Parliament, the legislative process for this text is almost complete and the AI Act is expected to enter into force in June 2024.

Recently made public, the text of the AI Act is currently being analysed by the AI Design Authority.

In this video, Matthieu Capron, Head of the AI Design Authority, presents the key elements of the December 2023 public agreement.