For a better browsing experience and to benefit from all the features of credit-agricole.com, we advise you to use the Edge browser.
  • Text Size
  • Contrast

At the beginning of this decade, Crédit Agricole: included 39 regional banks, fully-fledged banks and the majority shareholders of the central institution Crédit Agricole S.A.; was active in all banking businesses; provided services to all types of customers, from individuals to corporates and institutional investors, from the most vulnerable to the wealthiest; included a second retail banking network, LCL; was present throughout France and on all continents.

Frise2010-EN

In 2019, the Group began to reflect on its “Raison d’être”. Crédit Agricole’s history and its current business were embodied in its “Raison d’être”: ‘Working every day in the interest of our customers and society’.

At each stage of its history, Crédit Agricole chose to direct its development and services to meet its customers’ changing needs and support changes in society. Its usefulness to customers and society and the universality of its action have always guided Crédit Agricole’s activity and still guide it today.

Agir chaque jour dans l'intérêt de nos clients 2010.jpg

Read our Raison d'Être

Crédit Agricole’s “Raison d’être” is a strategic compass that unites the Group around a collective purpose in a highly operational manner: a framework in which everyone, in their activity and in their entity, can innovate.

By translating the “Raison d’être” into concrete medium-term goals and ambitions, the Group Project was born.

This Project is expressed as a Societal Project, a Customer Project and a Human-Centric Project. These are the three components of a single Project: 

  • The Customer Project defines our priorities to act in the interest of each of our customers, focused on the ambitions explicitly set out in the “Raison d’être”.
  • The Human-Centric Project sets out the increased role of the Group’s Men and Women in increasingly regulated companies where digital processes are ever more present.
  • The Societal Project expresses the ambition to act in the collective interest of society, with three main priorities for action:
    • Acting for the climate and the transition to a low-carbon economy,
    • Strengthening social cohesion and inclusion,
    • Successfully completing the agricultural and agri-food transitions.

In the same series

If you wish to exercise your right to object to the processing of personal data for audience measurement purposes on our site via our service provider AT internet, click on refuse